Getting Order

Guide 101

Your Order Fulfillment

What to expect after placing orders

Verification

We will validate your glasses prescription and contact you if we have questions or need any other info from you.

Lens Production

Your order will be processed right away. Fulfill by our US based certified lens lab, tailor-made based on your prescription and choice of functional lenses.

Quality Control

We meticulously inspect the quality of the lens and verify its accuracy with your prescription through thorough testing and examination.

Prescription Verification

What pieces of information we are looking for

Before we fulfill your lens order, we need a valid prescription that has been prescribed by a licensed optometrist within two years from the exam date. Once you submitted your order with detailed information, please ensure the copy of your prescription submitted indicated the following: prescription value and intended usage for the script (ex, computer usage, distance or reading etc), your full name, the eye exam date, optometrist name, licensed number and signature.

*Required information can differ depending on the state

Lens Production

What goes behind the scene

Selection

We take every detail into account when preparing for your glasses. Based on your prescription detail, pupil distance and lens usage chosen for the order, we carefully select the right lenses tailored to your specific visual needs.

Edging

We trace the dimension and shape of the frame first, then precisely cut the lenses of your prescription to fit in the frame you chose perfectly.

Inspection

We conducts a thorough inspection of your order, ensuring that the lens is precise and accurate to your order, and meets the highest quality control standards.

Quality Control

High standard is our standard

Dispatch

Now the order is completed by our lab, it will then arrive to our distribution center, where we inspect everything for the final time before we ship it to you.

We re-test on prescription accuracy, check melticulousgly again for any errors, imperfections and manufacture defections on all orders; And to ensure compliance with quality control standards.

Last we check frame and fine tune on details, package and ship it your way.

The purpose of this meticulous quality assurance process is to guarantee that you receive nothing less than the excellence you deserve.

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